I’ve been writing on this site for a long time. In that time, I’ve written over a dozen times on the accessibility business case. Time and again, the message I’ve…
Web Accessibility Viking
I’ve been writing on this site for a long time. In that time, I’ve written over a dozen times on the accessibility business case. Time and again, the message I’ve…
This isn’t the first time that I’ve talked about the “Business Case” for accessibility. In 2011, I created a series of about a half-dozen posts on the topic. Some of my thoughts have refined over the years, though the general message remains the same. Here are my updated thoughts on the ROI of Accessibility.
The heavy amount of litigation around accessibility in the United States has claimed another victim: reality. Recently, we had a potential customer ask us “Will you indemnify us if we get sued?”. It was a shocking question, but not the first time we’ve been asked this. Over the years I’ve been asked this many times. …
In a few months, I begin my 15th year doing accessibility work and my first year 100% self-employed. As I reflect on the path that brought me here, I’m reminded of so many people who work at accessibility consulting firms that had similar experiences. In 2003-2004 I worked as E-Commerce Manager for NASA Federal Credit …
“Compliance” is a word I’m not a fan of. The reasons are many, but the most important reason is that it puts people into the mindset of “What am I required to do?” vs. “What should I do?” – and the latter mindset is the true path to risk mitigation. When it comes to the …
Frequent readers know I write a lot about the business case for accessibility. In fact, 5 years ago I published a series of posts called Chasing the accessibility business case. The first post in the series outlined the core considerations for building a business case. In general, the value of an effective business case should …
I have an embarrassing confession to make. Tenon has accessibility problems. Some of them are our fault. Some of them are based on conscious decisions. Some of them are due to our use of 3rd party content and controls. But regardless of where the issues come from, once they’re on our system they’re ours to …
There has been a lot of discussions in Web Accessibility circles around “ADA Trolls” this year. The massive uptick in web-accessibility related lawsuits that began around October 2015 is certainly a new trend in this space. While lawsuits around web accessibility are certainly not new, the frequency and volume we’ve seen in 2016 definitely is. …