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Category: Business

Management: Avoid making this costly accessibility mistake

In a few months, I begin my 15th year doing accessibility work and my first year 100% self-employed. As I reflect on the path that brought me here, I’m reminded of so many people who work at accessibility consulting firms that had similar experiences. In 2003-2004 I worked as E-Commerce Manager for NASA Federal Credit …

Website Accessibility in the United States: What are your requirements under the ADA?

“Compliance” is a word I’m not a fan of. The reasons are many, but the most important reason is that it puts people into the mindset of “What am I required to do?” vs. “What should I do?” – and the latter mindset is the true path to risk mitigation. When it comes to the …

Accessibility Business Case: Spending your money intelligently

Frequent readers know I write a lot about the business case for accessibility. In fact, 5 years ago I published a series of posts called Chasing the accessibility business case. The first post in the series outlined the core considerations for building a business case. In general, the value of an effective business case should …