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Category: Business

Accessibility Lawsuits, Trolls, and Scare Tactics

There has been a lot of discussions in Web Accessibility circles around “ADA Trolls” this year. The massive uptick in web-accessibility related lawsuits that began around October 2015 is certainly a new trend in this space. While lawsuits around web accessibility are certainly not new, the frequency and volume we’ve seen in 2016 definitely is. …

The business case for issue prevention: Extreme Accessibility

I originally posted this on LinkedIn. It turns out that LinkedIn is a poor place for me to reach my audience, as my average post gets 10x as many views as this post first got on LinkedIn. There have long been discussions on the accessibility industry surrounding the business case for accessibility. The Education and …

On Overlays as a means of resolving website accessibility issues

Recently an article has been making the rounds: Should Accessibility Overlay Tools Be Used as a Strategic Part of your Accessibility Efforts. Some have asked me what my thoughts are on this topic and I feel compelled to share a few comments, because the article discusses a handful of emerging approaches. I’ve already shared my …

Effectively including accessibility into web developer training

In October, energized by having just attended Accessibility Camp Toronto I quickly threw together a post titled Your computer school sucks. Looking back at a handful of my previous posts, they reminds me a bit of reading Nietzsche – not in terms of content, but in terms of consisting of a lot of criticism and …

What happens when you get sued for your inaccessible website

In the United States, the primary motivator for paying attention to accessibility seems to be risk avoidance. While I’d personally rather see people work to make their ICT systems more accessible because they believe in Universal Usability, litigation (or threats thereof) is what truly gets the discussion (and budget) moving for accessibility. Some argue that …

This one secret will save you $100,000 on accessibility

I’ve historically been very critical of the various Business Case arguments for accessibility given their lack of actual evidence. There’s one business case argument that I think is rock solid: The cost of remediation. The cost of remediation actually has two faces: The actual time-on-task it takes to fix issues, of course, but also the …