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Website Accessibility in the United States: What are your requirements under the ADA?

“Compliance” is a word I’m not a fan of. The reasons are many, but the most important reason is that it puts people into the mindset of “What am I required to do?” vs. “What should I do?” – and the latter mindset is the true path to risk mitigation. When it comes to the …

Drive-by demand letters and lawsuit threats do not help advance accessibility

Over the last 18 months, a handful of law firms in the United States have been sending out demand letters to website owners threatening to sue over web accessibility. The trend for this activity was started by the law firm Carson & Lynch out of Pennsylvania and has gathered enough attention that it has been …

Automated Web Accessibility Testing Tools Are Not Judges

Recently social media has been abuzz regarding an article titled “ITIF: 92% of Top Federal Websites Fail to Meet Security, Speed, Accessibility Standards” – and for good reason. The article cites a study by ITIF which details rampant failings of websites of the US Government. American taxpayers, being both the audience and source of funding …

Accessibility Business Case: Spending your money intelligently

Frequent readers know I write a lot about the business case for accessibility. In fact, 5 years ago I published a series of posts called Chasing the accessibility business case. The first post in the series outlined the core considerations for building a business case. In general, the value of an effective business case should …

Utilitarianism, Pragmatism/ Practicalism, and Perfection

I feel strongly that every person has an intrinsic sense of what is “right” and what is “wrong”. Parents can observe this in their children when they’re very young. Take a toy away from a toddler and the result will be a howling child. Sigmund Freud would identify this as the ‘Id’ in action. The …

5 Approaches to Dealing with 3rd party (in)accessibility

I have an embarrassing confession to make. Tenon has accessibility problems. Some of them are our fault. Some of them are based on conscious decisions. Some of them are due to our use of 3rd party content and controls. But regardless of where the issues come from, once they’re on our system they’re ours to …