Articles

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Do you need to be indemnified?

The heavy amount of litigation around accessibility in the United States has claimed another victim: reality. Recently, we had a potential customer ask us "Will you indemnify us if we get sued?". It was a shocking question, but not the first time we’ve been asked this. Over the years I’ve been asked this many times. …

Automated Lies, with one line of code

In 1998, Section 508 of the Rehabilitation Act came out, as did the first version of WCAG. In the time period of 1998-2000, a number of new companies were created around Web Accessibility. Major players in the US like Deque, The Paciello Group, and Bartimeus Group (later acquired by/ merged with SSB Technologies, becoming SSB …

On diversity and the ethics of design

Yesterday was the last day of Beyond Tellerand 2018 in Düsseldorf Germany. I was honored to present alongside people like Jens Oliver Meiert, Tracy Osborn, and Miriam Suzanne. I’m still amazed at the thoughtfulness and attention-to-detail that Marc Thiele puts into his events. He truly curates an atmosphere. While I personally favor events that are …

Common Sense Gun Control

I’ve posted on this topic before. Naturally, in the wake of yet another mass shooting in America, it is on my mind again. As of right now there have been 290 school shootings in the United States since 2013. No other country has more than 18 mass shooters. This is horrible and it keeps happening. …

Has IAAP gotten itself sorted?

If you follow me on Twitter, you may have noticed a recent Tweetstorm about IAAP and their certification(s). I’ve been rather open on my opinions about certification, in general. Despite having a handful of certifications myself, my observations on IAAP and their certification were that any certifications around accessibility must be rigorous, fair, reliable, defensible, …

Management: Avoid making this costly accessibility mistake

In a few months, I begin my 15th year doing accessibility work and my first year 100% self-employed. As I reflect on the path that brought me here, I’m reminded of so many people who work at accessibility consulting firms that had similar experiences. In 2003-2004 I worked as E-Commerce Manager for NASA Federal Credit …