On September 3, 2019, Maryann Murad and the National Federation of the Blind (NFB) filed a lawsuit against Amazon.com for Employment discrimination. If accessibility is a relatively new topic for you, this might seem like yet another example of the current pattern of ADA troll lawsuits that have been getting a ton of attention lately.
This isn’t the first time that I’ve talked about the “Business Case” for accessibility. In 2011, I created a series of about a half-dozen posts on the topic. Some of my thoughts have refined over the years, though the general message remains the same. Here are my updated thoughts on the ROI of Accessibility.
Recently Tenon received a support request from a customer complaining that their site had thousands of issues in Tenon about their use of tabindex. The customer believed that their use of tabindex was a good thing because the tab order made sense. Here’s a cleaned-up version of the response I sent to them: It creates …
In a few months, I begin my 15th year doing accessibility work and my first year 100% self-employed. As I reflect on the path that brought me here, I’m reminded of so many people who work at accessibility consulting firms that had similar experiences. In 2003-2004 I worked as E-Commerce Manager for NASA Federal Credit …
The greatest happiness of the greatest number is what Jeremy Bentham stated as the goal of Utilitarianism. But this isn’t to say that our goal is simple “pleasure”. John Stuart Mill, for instance, differentiated between “higher pleasures”, which are intellectual and moral, and “lower pleasures”, which are purely physical. In my view, it also implies …
“Compliance” is a word I’m not a fan of. The reasons are many, but the most important reason is that it puts people into the mindset of “What am I required to do?” vs. “What should I do?” – and the latter mindset is the true path to risk mitigation. When it comes to the …