Category Archives: Uncategorized

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Why using `tabindex` values greater than “0” is bad

Recently Tenon received a support request from a customer complaining that their site had thousands of issues in Tenon about their use of tabindex. The customer believed that their use of tabindex was a good thing because the tab order made sense. Here’s a cleaned-up version of the response I sent to them: It creates …

Do you need to be indemnified?

The heavy amount of litigation around accessibility in the United States has claimed another victim: reality. Recently, we had a potential customer ask us "Will you indemnify us if we get sued?". It was a shocking question, but not the first time we’ve been asked this. Over the years I’ve been asked this many times. …

5 Approaches to Dealing with 3rd party (in)accessibility

I have an embarrassing confession to make. Tenon has accessibility problems. Some of them are our fault. Some of them are based on conscious decisions. Some of them are due to our use of 3rd party content and controls. But regardless of where the issues come from, once they’re on our system they’re ours to …

The best salesman I’ve ever met wasn’t a salesman

I don’t think I’ve met anyone who owns their own business who is truly satisfied with how much they’re selling. For Tenon, sales means new features, so when I’m looking at a backlog of awesome ideas I’m also calculating the time & money it would take to develop those ideas. More sales means more money …

The incredible ugliness of political bias and our abandonment of logic & reason

Wise people (namely, Jennifer Groves) often say that you shouldn’t discuss politics or religion in a professional environment. Since most of the stuff I post about on this blog is work-related, I suppose this post is a little unwise. Those who know me on Facebook know that I post a fair amount of political stuff …

The business case for issue prevention: Extreme Accessibility

I originally posted this on LinkedIn. It turns out that LinkedIn is a poor place for me to reach my audience, as my average post gets 10x as many views as this post first got on LinkedIn. There have long been discussions on the accessibility industry surrounding the business case for accessibility. The Education and …